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 Europe
Additional safety precautions
In order to prevent account stealing and trading, new safety measures have been added to the site with immediate effect. Among these new measures are the forcing of changing password every six months. Also from now on, passwords will not be sent in Email anymore, instead an activation link will be sent from where a new password can be set.
If you cannot remember your current password and the email address it out of date, you have to contact the support. Trusted players have a better chance to retrieve their account back, using their ESL Playercard, because they can better proof their identity.

A last measure is automatic recognition, if an account is detected as having two different IP addresses within 30 minutes a warning will be displayed. For more information read “What is IP conflict?” in the FAQ.

You may find these new measures frustrating at first, but we feel they are necessary at current time to protect your account's security and avoid problems in the future.
SlasH, Friday, 21/10/05 14:29
 
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